--- title: How do I create a profile and log in to the Customer Portal? description: "CLIENT GUIDE: Here is a set of instructions for you to log into your vendor's B2B website/Customer Portal." --- [Skip to content](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-create-a-profile-and-log-in-to-the-customer-portal#main-content) English Show submenu for translations [More support](https://support.digitbridge.com/digitbridgeclientknowledgebase/kb-tickets/new?hsLang=en) ![white-logo-db.png\]](https://support.digitbridge.com/hs-fs/hubfs/white-logo-db.png?height=50&name=white-logo-db.png) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://support.digitbridge.com/digitbridgeclientknowledgebase/kb-tickets/new) - Go to digitbridge.com Go to digitbridge.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [DigitBridge Knowledge Base](https://support.digitbridge.com/digitbridgeclientknowledgebase?hsLang=en) 2. [Customer Portal](https://support.digitbridge.com/digitbridgeclientknowledgebase/customer-portal?hsLang=en) 3. [Settings & Setup](https://support.digitbridge.com/digitbridgeclientknowledgebase/customer-portal?hsLang=en#settings-setup) # How do I create a profile and log in to the Customer Portal? ## CLIENT GUIDE: Here is a set of instructions for you to log into your vendor's B2B website/Customer Portal. ***Note:** This guide is for a client of a business who uses the DigitBridge Customer Portal.* First, your provider will give you a link: https://customerportal.digitbridge.com. Open this in a new browser tab of your choice.  ***Warning:** If your provider is using a custom domain, the above link will not work, and you need to get a proper link directly from them.* On the sign-in screen, you will **click Sign up now**. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-May-30-2025-06-17-29-3539-PM.png?width=530&height=523&name=image-png-May-30-2025-06-17-29-3539-PM.png) **Enter the email address** that was specified when your provider invited you and **click Send Verification Code**. This will send a one-time code to that email address. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-May-30-2025-06-18-25-3702-PM.png?width=530&height=757&name=image-png-May-30-2025-06-18-25-3702-PM.png) **Check your email inbox, copy the code, and paste it in the box**. Then, **click Verify code** (or **Send new code** if you don't get one within two minutes). ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-May-30-2025-06-19-56-8948-PM.png?width=473&height=279&name=image-png-May-30-2025-06-19-56-8948-PM.png) ***Tip:** Check your spam or junk mail folders if you don't see it in your regular inbox.* **Create a new password and enter it twice**. Change the first and last names if need be. Finally, **click Create**. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-May-30-2025-06-21-27-0671-PM.png?width=535&height=785&name=image-png-May-30-2025-06-21-27-0671-PM.png) Now you are logged into your vendor's Customer Portal. - [Settings](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#main-content) - [ERP](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#erp) - [WMS](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#wms) - [PIM/CC](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#pim-cc) - [Miscellaneous](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#miscellaneous) - [Email](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#email) - [Inventory](https://support.digitbridge.com/digitbridgeclientknowledgebase/inventory?hsLang=en#main-content) - [Stock](https://support.digitbridge.com/digitbridgeclientknowledgebase/inventory?hsLang=en#stock) - 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