How do the channel integrations work?

Here's a list of all sales channels DigitBridge integrates, which categories are automatic, which are manual, and which are on the horizon.

Amazon

CommerceHub

DSCO

eBay

Facebook

Faire

Google

Logicbroker

Magento

Mirakl

NuORDER

Shopify

Squarespace

Teaplix

Veeqo

Walmart

Amazon (Marketplace)

Orders: Automatic*

Shipments & Tracking: Automatic

Invoices: N/A

Returns: **

Cancelations: **

Inventory: Automatic

Catalog (NEW): File upload

Catalog (Update): File upload

Promotion (Offer): 

Notes: *The client needs an API key. They need to renew the API LWA token every six months. They cannot download address if client's API doesn’t have permission. **No automatic integration for this exists at this point, but the system processes these automatically on their end, so it may appear as so there is an integration. Best practice: Complete the return/refund or cancelation in DigitBridge, then check Amazon to validate the information.

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CommerceHub

Orders: Automatic

Shipments & Tracking: Automatic

Invoices: Automatic

Returns: 

Cancelations: Automatic (both full and partial cancelations)

Inventory: Automatic

Catalog (NEW): 

Catalog (Update): 

Promotion (Offer): 

Notes: 

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DSCO

Orders: Automatic

Shipments & Tracking: Automatic

Invoices: Automatic

Returns: 

Cancelations: 

Inventory: Automatic

Catalog (NEW): 

Catalog (Update): 

Promotion (Offer): 

Notes: 

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eBay (Marketplace)

Orders: Automatic

Shipments & Tracking: Automatic

Invoices: N/A

Returns: *

Cancelations: *

Inventory: Automatic

Catalog (NEW): 

Catalog (Update): 

Promotion (Offer): 

Notes: *No automatic integration for this exists at this point, but the system processes these automatically on their end, so it may appear as so there is an integration. Best practice: Complete the return/refund or cancelation in DigitBridge, then check eBayto validate the information.

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Facebook (Marketplace)

Orders: File

Shipments & Tracking: File

Invoices: N/A

Returns: *

Cancelations: *

Inventory: Automatic

Catalog (NEW): Automatic

Catalog (Update): Automatic

Promotion (Offer): 

Notes: The user needs to configure Facebook data feed. *No automatic integration for this exists at this point, but the system processes these automatically on their end, so it may appear as so there is an integration. Best practice: Complete the return/refund or cancelation in DigitBridge, then check Facebook to validate the information.

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Faire (B2B Marketplace)

Orders: Automatic

Shipments & Tracking: Automatic

Invoices: Automatic

Returns: *

Cancelations: Automatic (both full and partial cancelations)

Inventory: Automatic

Catalog (NEW): Automatic

Catalog (Update): Automatic

Promotion (Offer): 

Notes: **No automatic integration for this exists at this point, but the system processes these automatically on their end, so it may appear as so there is an integration. Best practice: Complete the return/refund or cancelation in DigitBridge, then check Faire to validate the information.

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Google

Orders: File

Shipments & Tracking: File

Invoices: N/A

Returns: 

Cancelations: 

Inventory: Automatic

Catalog (NEW): Automatic

Catalog (Update): Automatic

Promotion (Offer): 

Notes: User needs to configure Google data feed 

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Logicbroker

Orders: Automatic

Shipments & Tracking: Automatic

Invoices: Automatic

Returns: 

Cancelations: 

Inventory: Automatic

Catalog (NEW): Automatic

Catalog (Update): Automatic

Promotion (Offer): 

Notes: 

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Magento

Orders: Automatic

Shipments & Tracking: Automatic

Invoices: Automatic

Returns: 

Cancelations: 

Inventory: Automatic

Catalog (NEW): File

Catalog (Update): File

Promotion (Offer): 

Notes: 

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Mirakl (Marketplace)

Orders: Automatic

Shipments & Tracking: Automatic

Invoices: Automatic

Returns: *

Cancelations: *

Inventory: Automatic

Catalog (NEW): Automatic

Catalog (Update): Automatic

Promotion (Offer): Automatic

Notes: *No automatic integration for this exists at this point, but the system processes these automatically on their end, so it may appear as so there is an integration. Best practice: Complete the return/refund or cancelation in DigitBridge, then check Mirakl to validate the information.

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NuORDER

Orders: Automatic

Shipments & Tracking: Automatic

Invoices: Automatic

Returns: 

Cancelations: Automatic (both full and partial cancelations)

Inventory: Automatic

Catalog (NEW): Automatic

Catalog (Update): Automatic

Promotion (Offer): 

Notes: 

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Shopify

Orders: Automatic

Shipments & Tracking: Automatic

Invoices: N/A

Returns: 

Cancelations: 

Inventory: Automatic

Catalog (NEW): File

Catalog (Update): File

Promotion (Offer): 

Notes: Working on API for Catalog Auto sync 

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Squarespace

Orders: Automatic

Shipments & Tracking: Automatic

Invoices: N/A

Returns: 

Cancelations: 

Inventory: Automatic

Catalog (NEW): File

Catalog (Update): File

Promotion (Offer): 

Notes: 

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Teaplix

Orders: Automatic

Shipments & Tracking: Automatic

Invoices: N/A

Returns: 

Cancelations: 

Inventory: Automatic

Catalog (NEW): 

Catalog (Update): 

Promotion (Offer): 

Notes: 

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Veeqo

Orders: Automatic

Shipments & Tracking: Automatic

Invoices: N/A

Returns: 

Cancelations: 

Inventory: Automatic

Catalog (NEW): 

Catalog (Update): 

Promotion (Offer): 

Notes: 

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Walmart (Marketplace)

Orders: Automatic

Shipments & Tracking: Automatic

Invoices: N/A

Returns: *

Cancelations: Automatic (for both full and partial cancelations)

Inventory: Automatic

Catalog (NEW): Automatic

Catalog (Update): Automatic

Promotion (Offer): File

Notes: ​*No automatic integration for this exists at this point, but the system processes these automatically on their end, so it may appear as so there is an integration. Best practice: Complete the return/refund or cancelation in DigitBridge, then check Walmart to validate the information.

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