--- title: Everything you need to know about Case Packs description: A full breakdown of how to configure and use Case Packs in DigitBridge. --- [Skip to content](https://support.digitbridge.com/digitbridgeclientknowledgebase/everything-you-need-to-know-about-case-packs#main-content) English Show submenu for translations [More support](https://support.digitbridge.com/digitbridgeclientknowledgebase/kb-tickets/new?hsLang=en) ![white-logo-db.png\]](https://support.digitbridge.com/hs-fs/hubfs/white-logo-db.png?height=50&name=white-logo-db.png) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://support.digitbridge.com/digitbridgeclientknowledgebase/kb-tickets/new) - Go to digitbridge.com Go to digitbridge.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [DigitBridge Knowledge Base](https://support.digitbridge.com/digitbridgeclientknowledgebase?hsLang=en) 2. [Inventory](https://support.digitbridge.com/digitbridgeclientknowledgebase/inventory?hsLang=en) 3. [Case Pack](https://support.digitbridge.com/digitbridgeclientknowledgebase/inventory?hsLang=en#case-pack) # Everything you need to know about Case Packs ## A full breakdown of how to configure and use Case Packs in DigitBridge. ### 📦 What is a Case Pack? A **Case Pack** is a set quantity of identical units bundled together as one group — typically for shipping, storage, or sales purposes. Instead of managing items one by one, you can use Case Packs to streamline operations by treating multiple units as a single inventory and order unit. This feature is especially useful in wholesale, retail distribution, and warehouse management, where bulk handling is the norm.  --- ### 🧩 When and why to use Case Packs Case Packs help you: - Reduce manual entry when ordering or picking in bulk - Simplify warehouse handling by moving one "case" instead of multiple loose units - Optimize packaging, palletization, and shipping - Improve inventory visibility at both the unit and case level --- ### 🛠️ DigitBridge workflow in action There are four steps to take when creating/managing/etc. case packs.  1. [How do I turn on Case Packs?](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-turn-on-case-packs?hsLang=en) Activate the feature in system settings and define default behavior 2. [How do I create a new Case Pack?](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-create-a-new-case-pack?hsLang=en) Build templates for case configurations (e.g., 6-pack, 12-pack, 24-pack) 3. [How do I associate a Case Pack with a Style?](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-associate-a-case-pack-with-a-style?hsLang=en) Link case packs to product styles or SKUs, so they appear during order entry 4. [How do I use Case Packs when ordering?](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-use-case-packs-when-ordering?hsLang=en) Enter orders using case quantities instead of units, whether manually or through the Customer Portal --- ### ✅ Benefits of using Case Packs - **Faster order entry & replenishment:** Reduces clicks and manual calculations when reordering popular items in bulk. - **Simplified warehouse operations:** Workers can pick, pack, and ship full cases instead of handling individual units. - **Lower packaging & labor costs:** Less handling = less time and fewer materials per shipment. - **Cleaner inventory tracking:** Fewer line items, reduced errors, and better unit-of-measure clarity. - **Better customer experience:** Retailers and distributors prefer products delivered in consistent, resell-ready formats. --- ### 💡 Example in action A regional beverage distributor sells 24-packs of bottled water. Each case is tracked as one unit in DigitBridge, simplifying orders and warehouse operations. When a grocery chain orders 300 cases, the system: - Confirms inventory based on case count, not bottles - Assigns each case to a palletized shipment - Applies handling logic based on case weight - Updates inventory and fulfillment logs automatically The result? Fewer errors, smoother logistics, and less time spent counting. --- ### 🔍 Where to find it in DigitBridge You’ll manage Case Packs in the **ERP App**, under: - **Admin Tools \> System Settings** (to turn it on) - **Admin Tools \> Product Settings** (to create/edit) - **Product Style or SKU detail view** (to assign) Once assigned, Case Packs are visible during: - Manual order entry - Portal ordering - Fulfillment workflows - Sales reporting --- ### 📚 Related Guides Need help with a specific step? These detailed articles walk you through each part of the process: - [How do I turn on Case Packs?](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-turn-on-case-packs?hsLang=en) Enable the feature and configure system defaults - [How do I create a new Case Pack?](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-create-a-new-case-pack?hsLang=en) Set up case configurations like 6-packs, 12-packs, etc. - [What is the difference between a Prepack, a Case Pack, and a Bundle?](https://support.digitbridge.com/digitbridgeclientknowledgebase/what-is-the-difference-between-a-prepack-a-case-pack-and-a-bundle?hsLang=en) Understand how each grouping type behaves in the system - **[How do I associate a Case Pack with a Style?](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-associate-a-case-pack-with-a-style?hsLang=en)** Connect case packs to specific product styles or SKUs - [How do I use Case Packs when ordering?](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-use-case-packs-when-ordering?hsLang=en) Apply case pack logic during manual or portal order entry - 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