--- title: How do dropship suppliers use the Vendor Portal? description: Here's a guide to how dropship suppliers can view, enter, upload, download, etc. their Purchase Orders, Shipments, Invoices, and Returns. --- [Skip to content](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-dropship-suppliers-use-the-vendor-portal#main-content) English Show submenu for translations [More support](https://support.digitbridge.com/digitbridgeclientknowledgebase/kb-tickets/new?hsLang=en) ![white-logo-db.png\]](https://support.digitbridge.com/hs-fs/hubfs/white-logo-db.png?height=50&name=white-logo-db.png) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://support.digitbridge.com/digitbridgeclientknowledgebase/kb-tickets/new) - Go to digitbridge.com Go to digitbridge.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [DigitBridge Knowledge Base](https://support.digitbridge.com/digitbridgeclientknowledgebase?hsLang=en) 2. [Vendors](https://support.digitbridge.com/digitbridgeclientknowledgebase/vendors?hsLang=en) 3. [Vendor Portal](https://support.digitbridge.com/digitbridgeclientknowledgebase/vendors?hsLang=en#vendor-portal) # How do dropship suppliers use the Vendor Portal? ## Here's a guide to how dropship suppliers can view, enter, upload, download, etc. their Purchase Orders, Shipments, Invoices, and Returns. First, [get your dropship supplier set up on the Vendor Portal](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-set-up-a-vendor-in-the-vendor-portal?hsLang=en). ### Purchase Orders (P/Os) From the vendor portal, it's simple for a supplier to get to their orders. They will go to **Dropship Order \> Order**.   ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Oct-10-2024-09-50-38-5618-PM.png?width=688&height=175&name=image-png-Oct-10-2024-09-50-38-5618-PM.png) This will take them to the **Order List**. **Clicking Apply** will show all existing orders. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Oct-10-2024-10-09-36-1367-PM.png?width=688&height=188&name=image-png-Oct-10-2024-10-09-36-1367-PM.png) ***Note:** In your DigitBridge account, these are referred to as purchase orders (since you are the one doing the purchasing). For your vendors' views, these will appear simply as orders.* Clicking any one of the orders will take them to the **Order Management** screen. This will show them all the details about the order. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Jul-01-2025-05-45-49-4210-PM.png?width=688&height=380&name=image-png-Jul-01-2025-05-45-49-4210-PM.png) It’s also very easy to export and print the order. Go to **Action \> Export** to download this order. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Jul-01-2025-05-47-15-1765-PM.png?width=392&height=185&name=image-png-Jul-01-2025-05-47-15-1765-PM.png) **Click Reports \> Print Report** to download and print a PDF of this order. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Jul-01-2025-05-47-22-2066-PM.png?width=351&height=186&name=image-png-Jul-01-2025-05-47-22-2066-PM.png) They can also do this from the **Order List**. **Click Apply** to see all orders. **Select** the ones they want to print or export. Then click **Action \> Print Report** to print a report of the selected order(s), or **Export Selected** to download any order(s) they have selected. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Jul-01-2025-06-31-51-8448-PM.png?width=1713&height=224&name=image-png-Jul-01-2025-06-31-51-8448-PM.png) ### Shipments From the vendor portal, there are two ways a supplier can create a shipment: [directly from an order](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-dropship-suppliers-use-the-vendor-portal#order) or by [uploading data](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-dropship-suppliers-use-the-vendor-portal#import). #### Creating a Shipment from an Order They can do this in two places: one is by going to the **Order List** screen and **clicking + Shipment** in the row of that order. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Jul-01-2025-06-17-41-8975-PM.png?width=688&height=174&name=image-png-Jul-01-2025-06-17-41-8975-PM.png) Two is by clicking into the order and then **clicking + Create Shipment** from the **Order Management** screen. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Jul-01-2025-05-47-41-9610-PM.png?width=688&height=58&name=image-png-Jul-01-2025-05-47-41-9610-PM.png)  Whichever way they decide to do it, next they will **click Yes**. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Jul-01-2025-05-48-02-0752-PM.png?width=449&height=192&name=image-png-Jul-01-2025-05-48-02-0752-PM.png) Now they're on the **Dropship Shipment Management** page. They'll see the **Order #** and items on the order have already populated. **Enter the Shipment #, Shipping Carrier & Class, and the Return Tracking & Tracking #s**. Under Ship Qty, **enter the number of items being shipped or canceled**. Enter any additional tracking by item information, if applicable. They can also add any notes they'd like at the bottom. **Click Save** when they're done. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Jul-01-2025-05-49-48-0590-PM.png?width=688&height=381&name=image-png-Jul-01-2025-05-49-48-0590-PM.png) **Click Yes**. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Jul-01-2025-05-57-12-3398-PM.png?width=452&height=192&name=image-png-Jul-01-2025-05-57-12-3398-PM.png) #### Upload to Create Shipments First, they will go to **Dropship Order \> Shipment.** **![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Jul-01-2025-06-46-17-6265-PM.png?width=1925&height=400&name=image-png-Jul-01-2025-06-46-17-6265-PM.png)** **Step 1:** From the Shipment List screen, **click Action \> Download Template**. This will download the required template in .csv format for them to open in the spreadsheet system of their choice (e.g., Excel, Google Sheets, etc.). ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Jul-01-2025-05-57-58-5320-PM.png?width=688&height=158&name=image-png-Jul-01-2025-05-57-58-5320-PM.png) **Step 2:** Once they have the template, **enter all shipment details. Save the file.** **Step 3:** Back on the Shipment List screen, **click Action \> Import**. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Jul-01-2025-06-00-32-7500-PM.png?width=688&height=160&name=image-png-Jul-01-2025-06-00-32-7500-PM.png) Either **drag the file(s) to the box** as indicated or **click to upload** from their device. **Click Import**. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Jul-01-2025-06-00-59-7705-PM.png?width=688&height=268&name=image-png-Jul-01-2025-06-00-59-7705-PM.png) Their shipment information will now appear on the Shipment List. If it doesn’t show up immediately, **click Apply**. ### Invoices From the vendor portal, there are two ways a supplier can create an invoice: [directly from an order](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-dropship-suppliers-use-the-vendor-portal#orderinv) or by [uploading data](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-dropship-suppliers-use-the-vendor-portal#uploadinv).   #### Creating an Invoice from an Order They can do this in two places: one is by going to the **Order List** screen and **clicking + Invoice** in the row of that order. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Jul-01-2025-06-12-35-4462-PM.png?width=688&height=174&name=image-png-Jul-01-2025-06-12-35-4462-PM.png) Two is by clicking into the order and then **clicking + Create Invoice** from the **Order Management** screen. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Jul-01-2025-06-02-12-7661-PM.png?width=688&height=58&name=image-png-Jul-01-2025-06-02-12-7661-PM.png)  Whichever way they decide to do it, next they will **click Yes**. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Jul-01-2025-06-03-12-2826-PM.png?width=491&height=233&name=image-png-Jul-01-2025-06-03-12-2826-PM.png) This will take them to the Invoice Management screen in **Add** mode. The Order # and items will prepopulate. Set the **Date and Due Date** and fill out any other relevant information. Double-check the pricing, quantities, and **Shipping Info**. Add **Notes** if they want to. When they're all done, **click Save**. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Jul-01-2025-06-05-55-2089-PM.png?width=688&height=381&name=image-png-Jul-01-2025-06-05-55-2089-PM.png) **Click Yes**.  ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Jul-01-2025-06-06-23-7002-PM.png?width=453&height=170&name=image-png-Jul-01-2025-06-06-23-7002-PM.png) #### Upload to Create Invoices First, they will go to **Dropship Order \> Invoice.** **![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Jul-01-2025-06-54-39-4458-PM.png?width=1925&height=400&name=image-png-Jul-01-2025-06-54-39-4458-PM.png)** **Step 1:** From the Invoice List screen, **click Action \> Download Template**. This will download the required template in .csv format for them to open in the spreadsheet system of their choice (e.g., Excel, Google Sheets, etc.).  ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Jul-01-2025-06-06-50-0478-PM.png?width=688&height=160&name=image-png-Jul-01-2025-06-06-50-0478-PM.png) **Step 2:** Once they have the template, **enter all invoice details. Save the file**. **Step 3:** Back on the Invoice List screen, **click Action \> Import**. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Jul-01-2025-06-07-09-0270-PM.png?width=688&height=159&name=image-png-Jul-01-2025-06-07-09-0270-PM.png) Either **drag their file(s) to the box** as indicated or **click to upload from their device. Click Import**. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Jul-01-2025-06-08-16-2094-PM.png?width=688&height=268&name=image-png-Jul-01-2025-06-08-16-2094-PM.png) Your invoice information will now appear on the Invoice List. 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