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How do I apply updated prices to existing orders or invoices?

Here’s how to refresh pricing after you’ve made a change—without starting the order over.

If you’ve recently updated your pricing (via the Price Update Tool, SKU edit, or material update), existing orders or invoices created before the change won’t automatically reflect the new prices.

To apply your updated pricing to an existing sales order:

  • Go to ERP > Sales > Sales Order Management and open the order.

  • On the Sales Order Management screen, in Edit mode, click Actions > Reload Default Price.

  • Click Yes.

The prices for each line item will refresh based on the current logic—whether that’s WSP, MSRP, or customer-specific pricing.

  • Click Save.

  • Click Yes.

You can also do this on invoices, if you didn’t refresh the price during the sales order stage:

  • Open the invoice in ERP > Invoice Management.

  • Click Action > Reload Default Price.

  • All eligible prices will update accordingly.

Note: This works for orders in both Pending and Processing status.

Note: If the invoice is already Paid, you’ll need to issue a return or credit instead.