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How do I create a manual ASN for 3PL orders in DigitBridge?

Here is a guide to manually generate and send an ASN (Advanced Shipping Notice) for 3PL orders in DigitBridge.

Note: This guide is for 3PL providers (as opposed to operators who use a 3PL solution).

🚚 What is a Manual ASN?

An ASN (Advanced Shipping Notice) is a digital notice sent to a 3PL client's trading partner to inform them that a shipment is on the way. While most ASNs are auto-generated during fulfillment, DigitBridge allows 3PL Providers to manually create and send ASNs when needed, ensuring flexibility for exceptional cases or non-integrated WMS flows.


✅ When to Use Manual ASN Creation

You may need to manually create an ASN if:

  • The WMS doesn’t support auto-generated ASNs

  • You’re working with a new trading partner and haven’t finalized EDI setup

  • A shipment was fulfilled without triggering an ASN

  • You need to resend an ASN for audit or compliance purposes


👤 Who Can Do This?

This guide is for 3PL Providers managing shipments inside DigitBridge ERP.
To perform these steps, you’ll need access to:

  • Sales → Sales Order Management

  • The Action menu within a processed sales order


🧭 Steps to Create a Manual ASN

  1. Navigate to the Sales Order

    • Go to ERP → Sales → Sales Order Management

    • Use filters or the search bar to find the order you're shipping

    • Click into the order detail view

  2. Click ‘Create ASN’

    • In the order detail screen, open the Action menu

    • Click Create ASN

    🔔 Note: This button is only available when:

    • The sales order has reached a stage where shipment is expected

    • No ASN has yet been generated for the order

  3. Confirm ASN Creation

    • A pop-up window will confirm ASN creation

    • Click Yes to proceed

  4. Review ASN Record

    • Once created, you can find the ASN under Shipments → ASN List

    • You can open and review the ASN details before sending

  5. Send the ASN (optional)

    • If you're not using automated EDI workflows, you can manually email the ASN

    • See guide: “How do I send an ASN via email from DigitBridge?”


⚠️ Tips and Cautions

  • Don’t create a manual ASN if one already exists — this could cause duplication or confusion for your customer or EDI partner

  • Make sure the shipment data is accurate before creating the ASN, including SKU quantities, tracking numbers, and carrier information

  • If working with an EDI trading partner, double-check that the required fields (PO#, ship-to address, etc.) are present and correct


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