--- title: How do I create an invoice for a 3PL Client Customer? description: Here’s a guide for how 3PL providers can generate a standard sales invoice to bill their client’s customer for product sold and shipped from the 3PL warehouse. --- [Skip to content](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-create-an-invoice-for-a-3pl-client-customer#main-content) English Show submenu for translations [More support](https://support.digitbridge.com/digitbridgeclientknowledgebase/kb-tickets/new?hsLang=en) ![white-logo-db.png\]](https://support.digitbridge.com/hs-fs/hubfs/white-logo-db.png?height=50&name=white-logo-db.png) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://support.digitbridge.com/digitbridgeclientknowledgebase/kb-tickets/new) - Go to digitbridge.com Go to digitbridge.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [DigitBridge Knowledge Base](https://support.digitbridge.com/digitbridgeclientknowledgebase?hsLang=en) 2. [3PL](https://support.digitbridge.com/digitbridgeclientknowledgebase/3pl?hsLang=en) 3. [Invoices & Billing](https://support.digitbridge.com/digitbridgeclientknowledgebase/3pl?hsLang=en#invoices-billing) # How do I create an invoice for a 3PL Client Customer? ## Here’s a guide for how 3PL providers can generate a standard sales invoice to bill their client’s customer for product sold and shipped from the 3PL warehouse. ***Note:** This guide is for 3PL providers (as opposed to operators who use a 3PL solution).* As a 3PL provider, you may be fulfilling orders on behalf of your client—but the **customer receiving the shipment** is *their* customer, not yours. In these cases, DigitBridge allows you to **generate a traditional sales invoice** that represents the customer-facing side of the transaction. This is separate from the **3PL service invoice** you send to your client (which bills them for fulfillment, storage, or handling fees). Instead, this invoice is for the **retail or wholesale transaction** that your client’s customer has completed. --- #### 🧭 When to Use This Use this when: - You’re fulfilling an order from your warehouse on behalf of a 3PL client. - The order was created by the 3PL client or via channel/EDI import. - Your client wants a traditional invoice for the end-customer (i.e., their buyer). - You’re using the **3PL Agency** model, where the 3PL provider is handling ecommerce or EDI operations on behalf of the client. --- #### 🛠️ Steps to Create a Customer Invoice > ✅ Before you begin, make sure the Sales Order has been fully shipped and that the **Customer Code** and **3PL Client Code** were both applied correctly to the order. --- ### **1. Navigate to the Sales Order** - Go to: `ERP > Sales > Sales Order Management` - Search for the order by **SO number**, **Customer Code**, or **3PL Client Code**. --- ### **2. Review the Order and Shipment Status** - Ensure the Sales Order has been **shipped** or is **ready for invoicing**. - All pick tickets and shipment confirmations should be completed. --- ### **3. Create the Invoice** - With the Sales Order open, go to the **Action** menu. - Select **Create Invoice**. This will: - Copy over all SKU lines and pricing - Apply the **Customer Code** (your client’s customer) - Use the **selling price** set on the Sales Order > 💡 Pricing comes from the customer-specific pricing assigned via Customer SKU or price chart. --- ### **4. Review and Save the Invoice** - Make any final adjustments to the invoice as needed. - Confirm the billing address, payment terms, and line item details. - Click **Save** and **Yes** to finalize. --- ### **5. Find or Export the Invoice** - The invoice will now appear under: `ERP > Sales > Invoice Management` - You can search by invoice number, customer code, or 3PL client code. - Click to open the invoice and: - Print it - Export to PDF - Email it to the customer - Sync to QuickBooks (if integrated) --- #### 📤 Sending Invoices via EDI or Channel If the sales order was generated by a **channel order** or **EDI PO850**, the invoice may need to be **sent back to the ecommerce platform or trading partner**: - The invoice will be **formatted and sent automatically** via EDI or API integration (if configured). - Multiple invoices for the same customer PO can be **consolidated** if required by the trading partner. --- #### 📝 Notes & Tips > 🔁 This invoice is separate from the **3PL invoice** you send to your client. You may need to generate both for the same order: > > - **Customer invoice** → for the sale of goods > - **3PL invoice** → for fulfillment and logistics charges > 📦 Inventory shipped from your warehouse will be reflected in stock updates for both the 3PL client and the customer. --- #### 🔗 Related Guides - How do I generate a 3PL invoice to bill my customer? - How do I process a sales order for a 3PL Client Customer? - How do I send EDI invoices in DigitBridge? - How do I manage Customer SKUs? - [Settings](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#main-content) - [ERP](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#erp) - [WMS](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#wms) - [PIM/CC](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#pim-cc) - [Miscellaneous](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#miscellaneous) - 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