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How do I create shipments and invoices for a dropship order?

Here’s how you can create and close dropship shipments and invoices once a sales order has been routed to a dropship vendor.

Overview

When a sales order is identified as a dropship order (once you've either created a P/O from a P/O Proposal or routed the items in that order), ERP creates a dropship purchase order (P/O) tied to your vendor.

From that P/O, you will create:

  1. A dropship shipment, and then

  2. A dropship invoice

Note: You must create the shipment before you can create the invoice.


Part 1 — Open the dropship purchase order

  • Go to ERP → Purchasing → PO Management.

  • You’ll land on the Purchase Order List.

  • Locate the dropship PO you want to work with (use Search By or More Filter if needed).

  • Click the PO Number to open it.


Part 2 — Create the dropship shipment

  • Inside the PO, go to Action → Add Dropship Shipment.

  • Click OK when prompted.

  • A new Dropship Shipment tab will open with required fields.

Required fields

  • Shipment Number
    Most users reuse the dropship PO number here.

  • Carrier

  • Class (shipping class)

  • Tracking Number

    • Must be unique — duplicates are not allowed.

Complete the shipment

  • Fill out all required fields.

  • Click Save.

  • Click OK.

Prompt to create an invoice

After saving the shipment, a pop-up will ask:
“Do you want to create dropship invoices for this dropship shipment?”

  • Click Yes → continue immediately to invoice creation

  • Click Cancel → create the invoice later from PO Management
    (instructions in Part 4)


Part 3 — Create the dropship invoice (if creating it immediately)

If you clicked Yes, a new Dropship Invoice tab opens.

Complete the invoice

  • Enter the Vendor Invoice Number in the Invoice Number field.

  • Enter pricing for the line items if needed.

  • If items are taxable, toggle Taxable to On.

  • Add any discounts, shipping, or handling at the bottom.

  • Click Save, then click OK.

Note: Once the invoice has been saved, you'll be able to see your A/P Bill either in the Activity tab of the Dropship PO or by going to Accounts Payable > A/P Bill Management.

Note: While the shipment record is still open, the invoice cannot be closed. You may only close an invoice after the associated shipment is closed


Part 4 — Create the invoice later (alternative method)

If you chose Cancel at the shipment screen:

  • In PO Management, reopen the dropship PO.

  • Go to Action → Add Dropship Invoice.

  • Click OK.

  • The same invoice screen will appear.

  • Enter the invoice details (as in Part 3) → Save → OK.


Part 5 — Close the shipment

To close the shipment: 

  • Click OK.


Part 6 — Close the invoice

Once the shipment is closed:

  • Click OK.

Warning: If the Dropship Shipment isn't closed, you cannot close the Dropship Invoice. Best practice would be to close the Dropship Shipment right after you create and save it.


Final outcome

  • Once the shipment is marked Shipped, the dropship PO is considered Received.

  • After the invoice is closed, the PO will ultimately move to a Closed status.