How do I find all declined transactions?

It's easy to search transactions by status: declined, approved, pending review. This guide will show you how.

In ERP, go to Accounts Receivable > Payment Gateway Transactions.

This will take you to the Payment Gateway Transaction List, where you can either click Apply to see all transactions or search according to your preferred parameters.

In this example, we are going to locate all declined transactions. Go to More Filter. Enter whatever filters you want (a date range, a specific customer, etc.). In this case, select the status of Declined. You can also create saved filter settings (see related article, scroll to Save Custom Filters). Click Apply when you're done.

Now you can only see Declined transactions in the list.

See related:

How do I process a credit card payment?