--- title: How do I fulfill an inbound 3PL order in DigitBridge? description: Here is a step-by-step guide for 3PL Providers to receive inbound shipments from clients and update inventory accordingly. --- [Skip to content](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-fulfill-an-inbound-3pl-order-in-digitbridge#main-content) English Show submenu for translations [More support](https://support.digitbridge.com/digitbridgeclientknowledgebase/kb-tickets/new?hsLang=en) ![white-logo-db.png\]](https://support.digitbridge.com/hs-fs/hubfs/white-logo-db.png?height=50&name=white-logo-db.png) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://support.digitbridge.com/digitbridgeclientknowledgebase/kb-tickets/new) - Go to digitbridge.com Go to digitbridge.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [DigitBridge Knowledge Base](https://support.digitbridge.com/digitbridgeclientknowledgebase?hsLang=en) 2. [3PL](https://support.digitbridge.com/digitbridgeclientknowledgebase/3pl?hsLang=en) 3. [Inbound Orders](https://support.digitbridge.com/digitbridgeclientknowledgebase/3pl?hsLang=en#inbound-orders) # How do I fulfill an inbound 3PL order in DigitBridge? ## Here is a step-by-step guide for 3PL Providers to receive inbound shipments from clients and update inventory accordingly. ***Note:** This guide is for 3PL providers (as opposed to operators who use a 3PL solution).* ### 📦 What is an Inbound Order? An **inbound order** refers to inventory that is being shipped to your warehouse from a 3PL client (or their vendor) to be received into stock. Typically, this is initiated by the client creating a **Purchase Order (P/O)**, either manually or via the 3PL Client Portal. --- ### 🧑‍💼 Who Uses This? This guide is for **3PL Providers** who receive, audit, and process incoming goods on behalf of their clients and want those items properly reflected in DigitBridge inventory. --- ### ✅ Inbound Receiving Workflow Overview --- #### 1. Receive the Purchase Order (P/O) P/Os can be created in two ways: 1. By the **3PL client** using the 3PL Client Portal 2. By the **3PL provider** in ERP. Either way, P/Os can be found by going to **ERP \> Purchase & Inbound \> Inbound P/O Management** **![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Oct-24-2025-11-05-08-2048-PM.png?width=1241&height=741&name=image-png-Oct-24-2025-11-05-08-2048-PM.png)** - Use the search and filter tools or click Apply to see purchase orders. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Oct-24-2025-11-08-18-2464-PM.png?width=1715&height=443&name=image-png-Oct-24-2025-11-08-18-2464-PM.png) Any purchase orders here have already been sent to the warehouse. But this is a good place to make adjustments and [view any attachments](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-add-or-view-attachments-for-3pl-orders?hsLang=en) before moving forward.  --- #### 2. Monitor for Inbound Shipments & Receive Goods in WMS - Go to **WMS → PO** - [Receive the P/O as usual](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-receive-a-purchase-order-in-wms?hsLang=en). Caution: Don't forget to [close the P/O Audit Batch](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-manage-purchase-order-receive-batches?hsLang=en). --- #### 3. Inventory Updates Automatically - Once the batch is closed, the received quantities are pushed to **ERP** and the **3PL Client Portal.** - Stock is also updated in the 3PL warehouse assigned to the order. - Items are now available for order fulfillment and storage billing. --- #### 4. Receiving Invoice is Generated (3PL Billing) - No A/P bill is generated to a vendor - Instead, a **Receive by 3PL** invoice is automatically created and can be found in **ERP \> Outbound \> 3PL Invoice - Receiving** - This invoice includes processing charges based on the **3PL price chart** > 📤 This invoice is visible to the client in the **3PL Client Portal** under Invoices --- ### ⚠️ Cautions - Always confirm the **customer code** is correct on the P/O. Without it, the invoice may not be linked to the correct client. - Be sure **inbound receiving is completed** before initiating any outbound order using this stock. --- ### 🧠 Notes - Clients can upload P/O files via the portal or import via spreadsheet. - [Settings](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#main-content) - [ERP](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#erp) - [WMS](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#wms) - [PIM/CC](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#pim-cc) - [Miscellaneous](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#miscellaneous) - [Email](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#email) - [Inventory](https://support.digitbridge.com/digitbridgeclientknowledgebase/inventory?hsLang=en#main-content) - [Stock](https://support.digitbridge.com/digitbridgeclientknowledgebase/inventory?hsLang=en#stock) - 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