How do I fulfill an inbound 3PL order in DigitBridge?
Here is a step-by-step guide for 3PL Providers to receive inbound shipments from clients and update inventory accordingly.
Note: This guide is for 3PL providers (as opposed to operators who use a 3PL solution).
📦 What is an Inbound Order?
An inbound order refers to inventory that is being shipped to your warehouse from a 3PL client (or their vendor) to be received into stock. Typically, this is initiated by the client creating a Purchase Order (P/O), either manually or via the 3PL Client Portal.
🧑💼 Who Uses This?
This guide is for 3PL Providers who receive, audit, and process incoming goods on behalf of their clients and want those items properly reflected in DigitBridge inventory.
✅ Inbound Receiving Workflow Overview
1. Receive the Purchase Order (P/O)
P/Os can be created in two ways:
- By the 3PL client using the 3PL Client Portal
- By the 3PL provider in ERP.

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Use the search and filter tools or click Apply to see purchase orders.

Any purchase orders here have already been sent to the warehouse. But this is a good place to make adjustments and view any attachments before moving forward.
2. Monitor for Inbound Shipments & Receive Goods in WMS
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Go to WMS → PO
Caution: Don't forget to close the P/O Audit Batch.
3. Inventory Updates Automatically
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Once the batch is closed, the received quantities are pushed to ERP and the 3PL Client Portal.
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Stock is also updated in the 3PL warehouse assigned to the order.
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Items are now available for order fulfillment and storage billing.
4. Receiving Invoice is Generated (3PL Billing)
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No A/P bill is generated to a vendor
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Instead, a Receive by 3PL invoice is automatically created and can be found in ERP > Outbound > 3PL Invoice - Receiving
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This invoice includes processing charges based on the 3PL price chart
📤 This invoice is visible to the client in the 3PL Client Portal under Invoices
⚠️ Cautions
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Always confirm the customer code is correct on the P/O. Without it, the invoice may not be linked to the correct client.
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Be sure inbound receiving is completed before initiating any outbound order using this stock.
🧠 Notes
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Clients can upload P/O files via the portal or import via spreadsheet.