--- title: How do I fulfill e-commerce orders from my own warehouse? description: Here is a workflow for handling in-house fulfillment of orders from connected sales channels --- [Skip to content](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-fulfill-e-commerce-orders-from-my-own-warehouse#main-content) English Show submenu for translations [More support](https://support.digitbridge.com/digitbridgeclientknowledgebase/kb-tickets/new?hsLang=en) ![white-logo-db.png\]](https://support.digitbridge.com/hs-fs/hubfs/white-logo-db.png?height=50&name=white-logo-db.png) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://support.digitbridge.com/digitbridgeclientknowledgebase/kb-tickets/new) - Go to digitbridge.com Go to digitbridge.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [DigitBridge Knowledge Base](https://support.digitbridge.com/digitbridgeclientknowledgebase?hsLang=en) 2. [Sales](https://support.digitbridge.com/digitbridgeclientknowledgebase/sales?hsLang=en) 3. [Sales Order](https://support.digitbridge.com/digitbridgeclientknowledgebase/sales?hsLang=en#sales-order) # How do I fulfill e-commerce orders from my own warehouse? ## Here is a workflow for handling in-house fulfillment of orders from connected sales channels ### Workflow: E-commerce order fulfilled from in-house warehouse only This workflow applies when all items in the order are stocked in your own warehouse, with no dropship vendors involved. The order was placed via a connected sales channel (not manual entry). --- #### 1. Order is received from sales channel - Order enters the system automatically - Items in the order are linked to your own warehouse inventory - Dropship vendors may or may not be associated with these SKUs, but if there is inventory in your warehouse, it will pull from there as the default. --- #### 2. Review and approve the sales order Depending on your preferences, orders could come in either as **Pending** or **Ready to Ship**. The steps vary depending on which status it is (it will be very clear which is which).  - Go to **ERP \> Sales \> S/O Management.** **![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Sep-04-2025-08-35-58-0900-PM.png?width=1241&height=666&name=image-png-Sep-04-2025-08-35-58-0900-PM.png)** - Use the sort and filter tools to locate the order. - Click **Apply** to show search results. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Sep-04-2025-08-36-41-7528-PM.png?width=1718&height=356&name=image-png-Sep-04-2025-08-36-41-7528-PM.png) - If the order is in a status of **Ready to Ship** already, [click to skip ahead](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-fulfill-e-commerce-orders-from-my-own-warehouse#ready). If it is in a status of **Pending**, go into **Edit** mode, and adjust the status to **Ready to Ship**. - Click **Save**. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Sep-04-2025-08-37-30-8809-PM.png?width=1714&height=353&name=image-png-Sep-04-2025-08-37-30-8809-PM.png) - Click **Yes**. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Sep-04-2025-08-39-19-8822-PM.png?width=452&height=195&name=image-png-Sep-04-2025-08-39-19-8822-PM.png) [The step below is for a **Ready to Ship** status - click here to skip it.](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-fulfill-e-commerce-orders-from-my-own-warehouse#fulfillment) - If the order is already in a **Ready to Ship** status, click **Actions \> Create Pick Ticket**. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Sep-04-2025-08-43-12-7365-PM.png?width=734&height=505&name=image-png-Sep-04-2025-08-43-12-7365-PM.png) - Click **Yes**. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Sep-04-2025-08-43-26-9623-PM.png?width=450&height=215&name=image-png-Sep-04-2025-08-43-26-9623-PM.png) If you click the **Reload** button and check out the **Activity** tab, you'll see that this order has a new related record in the form of a **Fulfillment**. ***Note:** This step, clicking **Reload**, is not necessary (just informative).*  ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Sep-04-2025-08-40-02-0353-PM.png?width=1716&height=680&name=image-png-Sep-04-2025-08-40-02-0353-PM.png) --- #### 3. Create a Purchase Order (if applicable) - Check out this guide: [How do I create a Purchase Order from a Sales Order?](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-create-a-purchase-order-from-a-sales-order?hsLang=en) --- #### 4. Fulfill the order in WMS - Check out these guides: - [How do I use Pick Lists in WMS?](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-use-pick-lists-in-wms?hsLang=en) - [How do I ship using the Scan to Ship workflow?](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-ship-using-the-scan-to-ship-workflow?hsLang=en) --- Once the order is shipped in WMS, an invoice will be created automatically, and the order will be marked **Shipped** in ERP. - [Settings](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#main-content) - [ERP](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#erp) - [WMS](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#wms) - [PIM/CC](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#pim-cc) - [Miscellaneous](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#miscellaneous) - 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