How do I manually create an invoice for my 3PL client?

Note: This guide is for 3PL providers (as opposed to operators who use a 3PL solution).

DigitBridge offers automated and manual invoicing for 3PL providers to bill their clients for:

Invoices are client-specific and calculated using the 3PL Price Chart setup in ERP.

Type of Invoice	Trigger Event	Description
Ship by 3PL	Shipment created from sales order	Includes outbound processing charges based on items or packages shipped
Receive by 3PL	Goods received into warehouse from P/O	Captures inbound receiving charges per SKU or package
Return by 3PL	Product return processed	Applies restocking or return processing charges
Storage Invoice	Daily/periodic storage calculation	Based on SKU or package aging ranges and warehouse space occupied

All of these invoices are visible to your client in the 3PL Client Portal.

In some cases (e.g. missing triggers, special one-off charges), you may want to manually generate an invoice:

- Customer #
- Date
- Any other relevant fields
In the List tab, add SKUs or services
- For more on how to create a non-stockable SKU, check out this guide.
Click Save

The invoice will now appear in both ERP and the Client Portal for your 3PL customer

Missing invoice?
Check that:
- The 3PL Price Chart has been set up and applied
- The correct customer code was used on the order
- The warehouse is flagged as a 3PL warehouse
Duplicate invoices?
Ensure you haven't manually created an invoice for an action that already triggered an automatic one.

Here is a guide for 3PL Providers on how to create invoices/client bills manually for various 3PL services.