--- title: How do I pay an invoice? description: Here's a quick guide on how to receive payment for an invoice in DigitBridge. --- [Skip to content](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-pay-an-invoice#main-content) English Show submenu for translations [More support](https://support.digitbridge.com/digitbridgeclientknowledgebase/kb-tickets/new?hsLang=en) ![white-logo-db.png\]](https://support.digitbridge.com/hs-fs/hubfs/white-logo-db.png?height=50&name=white-logo-db.png) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://support.digitbridge.com/digitbridgeclientknowledgebase/kb-tickets/new) - Go to digitbridge.com Go to digitbridge.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [DigitBridge Knowledge Base](https://support.digitbridge.com/digitbridgeclientknowledgebase?hsLang=en) 2. [Accounts Receivable](https://support.digitbridge.com/digitbridgeclientknowledgebase/accounts-receivable?hsLang=en) 3. [Invoice Payment](https://support.digitbridge.com/digitbridgeclientknowledgebase/accounts-receivable?hsLang=en#invoice-payment) # How do I pay an invoice? ## Here's a quick guide on how to receive payment for an invoice in DigitBridge. The first thing you will need is an invoice you want to pay. Typically, invoices are created when a sales order has been marked shipped, but you can also create an invoice manually (See: [How do I create an invoice manually?](http://digitbridge-19622341.hs-sites.com/digitbridgeclientknowledgebase/how-do-i-manually-create-an-invoice)). ***Note:** This process is only for non-digital sales for customers not connected with any sales channel. If you enter a customer that has been connected to a channel, the following error will appear: * **![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Apr-11-2024-09-55-16-1158-PM.png?width=493&height=278&name=image-png-Apr-11-2024-09-55-16-1158-PM.png)** *Clicking **Yes** will take you to the **Settlement File Payment Management** screen.* Next, you will navigate to the **Receive Payment** tab (under **Accounts Receivable**). ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Jul-15-2025-06-23-42-7460-PM.png?width=670&height=168&name=image-png-Jul-15-2025-06-23-42-7460-PM.png) **Click on Add**. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Jul-15-2025-06-23-47-9911-PM.png?width=670&height=53&name=image-png-Jul-15-2025-06-23-47-9911-PM.png) Enter in the customer number and **click Load All**. All open invoices for that customer will appear. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Sep-24-2026-05-33-08-3372-PM.png?width=1741&height=895&name=image-png-Sep-24-2026-05-33-08-3372-PM.png) **Select the one(s)** you want to process payment on. You will notice that, as you select them, the amount in the **New Balance** column automatically shifts over to the **Payment** column. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Sep-24-2026-05-33-59-5211-PM.png?width=1387&height=379&name=image-png-Sep-24-2026-05-33-59-5211-PM.png) You are able to manually adjust the **Payment** amount, which will then automatically adjust the **New Balance** amount accordingly. This allows you to partially pay certain invoices. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Sep-24-2026-05-34-48-6031-PM.png?width=1391&height=302&name=image-png-Sep-24-2026-05-34-48-6031-PM.png) You will also notice that the **Amount** and **Total Payment** values have updated. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Sep-24-2026-05-35-35-3950-PM.png?width=598&height=359&name=image-png-Sep-24-2026-05-35-35-3950-PM.png) Once selected, update the **Paid By **field to the payment method you desire (if you need to process a credit card payment, [check out this article](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-process-a-credit-card-payment?hsLang=en)).  ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Jul-15-2025-06-24-25-3389-PM.png?width=670&height=315&name=image-png-Jul-15-2025-06-24-25-3389-PM.png) Once you're done, **click Save.** ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Jul-15-2025-06-24-33-4989-PM.png?width=670&height=39&name=image-png-Jul-15-2025-06-24-33-4989-PM.png) **Click Yes**. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Jul-15-2025-06-24-39-9051-PM.png?width=428&height=169&name=image-png-Jul-15-2025-06-24-39-9051-PM.png) If the invoice was paid in full, the status of that invoice will update automatically from **Outstanding** to **Paid**. - 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