---
title: How do I place an outbound 3PL order on hold?
description: Here's how to temporarily pause a 3PL outbound order to wait for additional inventory, client approval, or other fulfillment conditions.
---

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1. [DigitBridge Knowledge Base](https://support.digitbridge.com/digitbridgeclientknowledgebase?hsLang=en)
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3. [Outbound Orders](https://support.digitbridge.com/digitbridgeclientknowledgebase/3pl?hsLang=en#outbound-orders)

# How do I place an outbound 3PL order on hold?

## Here's how to temporarily pause a 3PL outbound order to wait for additional inventory, client approval, or other fulfillment conditions.

***Note:** This guide is for 3PL providers (as opposed to operators who use a 3PL solution).*

Sometimes, you may need to **delay fulfillment** of an order in your 3PL workflow. Common reasons include:

- The customer wants to ship the order later.
- You’re waiting for stock to arrive for a full shipment.
- You're grouping this order with others.
- You need approval before releasing it.

The **Hold** function allows you to pause the order temporarily **without canceling it**, maintaining full visibility for both you and your 3PL client.

---

### 🚚 Where to Place an Order on Hold

You can place a 3PL order on hold directly from the **Sales Order Management** screen in ERP.

### 📍 How to Place an Order on Hold

- In ERP, go to **Sales \> Sales Order Management**.
- Locate the order you want to place on hold.
- Click to open the Sales Order.
- Change to **Edit** mode.

![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Oct-13-2025-06-58-12-9010-PM.png?width=670&height=134&name=image-png-Oct-13-2025-06-58-12-9010-PM.png)

- Change the status to **Hold**.
- Click **Save**.

![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Oct-13-2025-06-58-43-4684-PM.png?width=670&height=171&name=image-png-Oct-13-2025-06-58-43-4684-PM.png)

- Click **Yes**.

![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Oct-13-2025-06-59-06-3870-PM.png?width=448&height=191&name=image-png-Oct-13-2025-06-59-06-3870-PM.png)

> 🔄 The order will now show as **Hold** in both the ERP and 3PL Client Portal. It cannot be fulfilled or invoiced until removed from Hold.

---

#### 🔁 **Removing Hold Status**

Once you're ready to proceed with fulfillment:

- Return to the Sales Order.
- Change the **Status** from Hold to **Ready to Ship**.
- Save the changes.

![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Oct-13-2025-07-06-09-0830-PM.png?width=670&height=173&name=image-png-Oct-13-2025-07-06-09-0830-PM.png)

A new **pick ticket**/**fulfillment record** will be generated automatically.

***Caution:** If the **shipping team has already started fulfilling** the order, placing it on Hold may not stop the shipment. Always check with your warehouse team before making status changes on in-progress orders.*

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