--- title: How do I process a credit card payment? description: A comprehensive guide to how to process credit card payments, voids, refunds, and more. --- [Skip to content](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-process-a-credit-card-payment#main-content) English Show submenu for translations [More support](https://support.digitbridge.com/digitbridgeclientknowledgebase/kb-tickets/new?hsLang=en) ![white-logo-db.png\]](https://support.digitbridge.com/hs-fs/hubfs/white-logo-db.png?height=50&name=white-logo-db.png) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://support.digitbridge.com/digitbridgeclientknowledgebase/kb-tickets/new) - Go to digitbridge.com Go to digitbridge.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [DigitBridge Knowledge Base](https://support.digitbridge.com/digitbridgeclientknowledgebase?hsLang=en) 2. [Accounts Receivable](https://support.digitbridge.com/digitbridgeclientknowledgebase/accounts-receivable?hsLang=en) 3. [Invoice Payment](https://support.digitbridge.com/digitbridgeclientknowledgebase/accounts-receivable?hsLang=en#invoice-payment) # How do I process a credit card payment? ## A comprehensive guide to how to process credit card payments, voids, refunds, and more. Before you do anything, you will need to make sure you are set up to process credit card payments in your DigitBridge account. [Here's how to get set up](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-get-credit-card-payments-setup?hsLang=en). ### Processing Payments Start by following the instructions laid out in [this guide](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-pay-an-invoice?hsLang=en). Do this until you reach the step where you select a payment method. Once you're at that step, **update the Paid By field to Credit Card**.  ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Jul-01-2025-08-21-43-5253-PM.png?width=316&height=341&name=image-png-Jul-01-2025-08-21-43-5253-PM.png) A little orange card icon will appear next to the field. **Click on it**. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Jul-01-2025-08-22-03-2993-PM.png?width=208&height=97&name=image-png-Jul-01-2025-08-22-03-2993-PM.png) Select from credit cards on file or enter in new credit card. If you select a credit card on file, the existing card information will populate. If you enter in new credit card info, you have the option of saving it so it will show up as a credit card on file for next time. **Click Save & Charge**. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Jul-01-2025-08-20-07-2671-PM.png?width=533&height=802&name=image-png-Jul-01-2025-08-20-07-2671-PM.png) You will see a pop-up confirming that your transaction has been approved. **Click Save \> Yes**. ### Marking Invoices Paid See: [How to mark an invoice "paid."](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-mark-an-invoice-as-paid?hsLang=en) ### Applying Credit See: [How to apply credit to a payment.](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-apply-credit-towards-an-invoice-payment?hsLang=en) For more on Credit Memos, see [How do I create a Credit Memo?](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-create-a-credit-memo?hsLang=en), [How do I refund a Credit Memo?](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-refund-a-credit-memo?hsLang=en), and [How do I partially apply a Credit Memo?](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-partially-apply-a-credit-memo?hsLang=en) For more on Prepayments, see [How do I process a prepayment?](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-process-a-credit-card-prepayment?hsLang=en) and [How do I refund prepayments?](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-refund-prepayments?hsLang=en) ### Processing a Void See: [How to process a void](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-void-a-payment?hsLang=en). ### Processing a Refund See: [How to manage refunds](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-manage-refund-receipts?hsLang=en). ### Declined Transactions Declined payment attempts will not be processed in DigitBridge and will not be created. The only way to view the payment attempt is through **Accounts Receivable \> Payment Gateway Transactions**. **![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Jul-01-2025-08-23-13-5614-PM.png?width=688&height=523&name=image-png-Jul-01-2025-08-23-13-5614-PM.png)** Search by Customer # and **click Apply,** or just **click Apply** to see all transactions.  ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Jul-01-2025-08-24-19-1098-PM.png?width=688&height=221&name=image-png-Jul-01-2025-08-24-19-1098-PM.png) See related: [How do I pay an invoice?](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-pay-an-invoice?hsLang=en) - [Settings](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#main-content) - [ERP](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#erp) - [WMS](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#wms) - [PIM/CC](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#pim-cc) - 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