How do I refund prepayments?
Here are some quick instructions on how to refund Accounts Receivable prepayments.
First, you will need a prepayment.
Next, in ERP, go to Accounts Receivable > Prepayment Handling.
Search for your specific prepayment or click Apply to see all of them.
Click the prepayment you want to refund. Click Action > Refund Prepayment.
Click Yes.
Now that it has been refunded, the history of this record will change. Under the Activity tab, you can see the initial Prepayment as well as the Refund.
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