---
title: How do I search for a sales order in ERP?
description: Here’s how you can find any sales order in ERP using the search and filter tools.
---

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3. [Sales Order](https://support.digitbridge.com/digitbridgeclientknowledgebase/sales?hsLang=en#sales-order)

# How do I search for a sales order in ERP?

## Here’s how you can find any sales order in ERP using the search and filter tools.

### Step 1: Open the Sales Order List

- From the **Portal homepage**, click **ERP**.

![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Nov-13-2025-07-29-45-7655-PM.png?width=1947&height=769&name=image-png-Nov-13-2025-07-29-45-7655-PM.png)

- In the left-hand menu, select **Sales → SO Management**.

*This opens the Sales Order List screen, where you can view all sales orders.*

![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Nov-13-2025-07-32-18-3604-PM.png?width=1438&height=571&name=image-png-Nov-13-2025-07-32-18-3604-PM.png)

 

***Note: SO Management** includes both standard and consignment orders. If you only want to view consignment orders, use the **Consignment Order Management** button in the **Sales** menu instead.*

---

### Step 2: View all sales orders

Click **Apply** in the upper-right corner to load all existing sales orders.

![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Nov-13-2025-07-34-15-3230-PM.png?width=1906&height=332&name=image-png-Nov-13-2025-07-34-15-3230-PM.png)

---

### Step 3: Use the Search By tool

At the top of the Sales Order List, you’ll see the **Search By** field.  
You can search by:

- **Sales Order #**
- **Channel Order ID**
- **Customer #**
- **Order Status or Type**
- …and several other basic filters.

![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Nov-13-2025-07-34-58-7324-PM.png?width=691&height=568&name=image-png-Nov-13-2025-07-34-58-7324-PM.png)

---

### Step 4: Use the More Filter panel for advanced search

For additional criteria, click **More Filter**.  
Here you can search by:

- **Date Range** (Created Date or Ship Date)
- **Sales Order #**
- **Channel Name**
- **Associated Dropship P/O**
- **Dropship Type** (Sales or Purchase)
- **Order Amount**
- And more

Once your filters are set, click **Apply** in the upper-right corner.

![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Nov-13-2025-07-35-36-6497-PM.png?width=1349&height=973&name=image-png-Nov-13-2025-07-35-36-6497-PM.png)

---

### Step 5: Include or exclude canceled/closed orders

At the bottom of the **More Filter** panel, you’ll see two toggles:

- **Exclude Cancelled**
- **Exclude Closed**

These are toggled **on** by default, which hides canceled or closed orders from your search results. If you want to include them, switch these toggles off before applying your filters.

*![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Nov-13-2025-07-36-04-5866-PM.png?width=537&height=627&name=image-png-Nov-13-2025-07-36-04-5866-PM.png)*

---

### Step 6: Open a sales order

When you find the sales order you’re looking for, click the **Sales Order #** in the list.  
This opens the **Sales Order Management** page, where you can view or edit details.

---

***Tip:** If you frequently use the same filters (for example, “Open orders this week”), create a saved filter preset for quicker access next time.*

*![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Nov-13-2025-07-39-22-9615-PM.png?width=627&height=171&name=image-png-Nov-13-2025-07-39-22-9615-PM.png)*

*For instructions on how to do this, [check out this guide](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-use-the-sort-and-filter-tools?hsLang=en).*

 

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