--- title: How do I set up and use notifications? description: Here is a user guide instructing you to enable, moderate, and manage notifications in ERP. --- [Skip to content](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-set-up-and-use-notifications#main-content) English Show submenu for translations [More support](https://support.digitbridge.com/digitbridgeclientknowledgebase/kb-tickets/new?hsLang=en) ![white-logo-db.png\]](https://support.digitbridge.com/hs-fs/hubfs/white-logo-db.png?height=50&name=white-logo-db.png) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://support.digitbridge.com/digitbridgeclientknowledgebase/kb-tickets/new) - Go to digitbridge.com Go to digitbridge.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [DigitBridge Knowledge Base](https://support.digitbridge.com/digitbridgeclientknowledgebase?hsLang=en) 2. [Settings](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en) 3. [ERP](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#erp) # How do I set up and use notifications? ## Here is a user guide instructing you to enable, moderate, and manage notifications in ERP. In this guide, you'll learn how to [enable notifications](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-set-up-and-use-notifications#seutp), [add notifications](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-set-up-and-use-notifications#add), [view notifications](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-set-up-and-use-notifications#view), [assign notifications](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-set-up-and-use-notifications#assign) to someone else, and [resolve notifications](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-set-up-and-use-notifications#Solve). ### Setting Up Notifications First, you will want to turn on notifications. To do this, go to **Admin Tools \> System Settings \> System Parameters Setup.**  ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Feb-07-2025-09-45-46-3191-PM.png?width=670&height=313&name=image-png-Feb-07-2025-09-45-46-3191-PM.png) **Click on the Notifications tab.** **Toggle on/off** which functions you want to trigger notifications. In the **Send to user** input, **enter the emails** of all users you want notified.  ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Feb-07-2025-09-46-25-3651-PM.png?width=670&height=355&name=image-png-Feb-07-2025-09-46-25-3651-PM.png) You can also specify the type of that particular item. For example, say you want someone notified for wholesale and ecommerce S/Os. **Select those two options from the S/O Type dropdown**. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Feb-07-2025-09-46-59-6448-PM.png?width=411&height=379&name=image-png-Feb-07-2025-09-46-59-6448-PM.png) Then, you'll assign the recipient of these notifications using the **Send to user** field. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Feb-07-2025-10-04-39-3312-PM.png?width=454&height=193&name=image-png-Feb-07-2025-10-04-39-3312-PM.png) When you're done, **click Save.**  ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Feb-07-2025-09-50-20-5351-PM.png?width=447&height=190&name=image-png-Feb-07-2025-09-50-20-5351-PM.png) You will be prompted to log out to apply your new settings. **Click Yes, logout** to do so - then **log back in.** ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Feb-07-2025-09-50-37-0952-PM.png?width=451&height=217&name=image-png-Feb-07-2025-09-50-37-0952-PM.png) ### Adding Notifications You can manually create notifications from a couple of places: the [Notification Hub](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-set-up-and-use-notifications#notification), or just about any [Management Screen](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-set-up-and-use-notifications#management). #### From the Notification Hub First, you need to get to the Notification Hub. From **Admin Tools \> Utility, click on Notification Hub**. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Feb-07-2025-09-55-13-3182-PM.png?width=670&height=262&name=image-png-Feb-07-2025-09-55-13-3182-PM.png) **Click Add.**  ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Feb-07-2025-09-56-16-7275-PM.png?width=670&height=72&name=image-png-Feb-07-2025-09-56-16-7275-PM.png) This will open the Add New Notification window. **Fill out the date, type, user email(s), and any other information relevant to this notification. Click Add New** when you're done. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Feb-07-2025-09-56-49-3096-PM.png?width=605&height=384&name=image-png-Feb-07-2025-09-56-49-3096-PM.png) ***Note:** The **Process #** refers to the internal identifier associated with the record you are adding a notification to. For example: if the **Type** is Customer, **clicking on the magnifying glass** in the Process # field will allow you to search for and locate the customer in question. This works the same if it is a Customer, Sales Order, etc. - just **use the search feature to locate the record and click on it**.* You will get a message telling you the notification was created successfully. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Feb-07-2025-10-03-25-8915-PM.png?width=418&height=96&name=image-png-Feb-07-2025-10-03-25-8915-PM.png) #### From Management Screens You can also create notifications from just about any management screen: Customer, Sales Order, Invoice, Purchase Order, etc. **Click Action \> Add New Notification**. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Feb-07-2025-10-06-53-3843-PM.png?width=662&height=408&name=image-png-Feb-07-2025-10-06-53-3843-PM.png) This will take you through the same flow as above to create and save your notification. ### Viewing Notifications You can view notifications in three ways: [Notification Hub](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-set-up-and-use-notifications#notification), through the [ERP home page](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-set-up-and-use-notifications#ERP), and using the [notification icon](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-set-up-and-use-notifications#icon) in the page banner. #### Notification Hub Access the Notification Hub using the [instructions above](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-set-up-and-use-notifications#notification). #### ERP Homepage Access the ERP Homepage by **clicking the DigitBridge logo** in the upper left corner. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Feb-07-2025-10-17-05-4712-PM.png?width=264&height=762&name=image-png-Feb-07-2025-10-17-05-4712-PM.png) **Click on the Notifications tab**. This will open your notifications. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Feb-07-2025-10-20-59-3289-PM.png?width=670&height=187&name=image-png-Feb-07-2025-10-20-59-3289-PM.png) #### Notification Icon From anywhere in ERP, you can see the **bell icon** on the top of the page next to a scrolling text box previewing your current notifications. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Feb-07-2025-10-23-55-1857-PM.png?width=388&height=84&name=image-png-Feb-07-2025-10-23-55-1857-PM.png) Hovering over the bell icon will expand to show the word **Notifications**. **Click on it** to open your notifications. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Feb-07-2025-10-24-19-4398-PM.png?width=172&height=85&name=image-png-Feb-07-2025-10-24-19-4398-PM.png) #### Manager View As a manager, you can view everyone's notifications (this is true no matter how you opened up your notifications screen). To do this, **click More Filter.** **![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Feb-07-2025-10-25-38-3380-PM.png?width=670&height=72&name=image-png-Feb-07-2025-10-25-38-3380-PM.png)** Use the filters to find the notifications you want (by Type, etc.) ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Feb-07-2025-10-31-36-8876-PM.png?width=611&height=645&name=image-png-Feb-07-2025-10-31-36-8876-PM.png) Next to **User Email, click the X** to remove your email address. **Click Apply.** ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Feb-07-2025-10-31-52-2902-PM.png?width=589&height=109&name=image-png-Feb-07-2025-10-31-52-2902-PM.png) Now, you can see everyone's notifications. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Feb-07-2025-10-32-32-3549-PM.png?width=670&height=318&name=image-png-Feb-07-2025-10-32-32-3549-PM.png) ### Reassigning Notifications You can reassign notifications to users by **clicking Assign** next to the notification.  ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Feb-07-2025-10-34-44-0150-PM.png?width=670&height=317&name=image-png-Feb-07-2025-10-34-44-0150-PM.png) **Enter the user email(s)** you wish to assign the notification to. **Click Assign.** ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Feb-07-2025-10-35-24-9664-PM.png?width=609&height=275&name=image-png-Feb-07-2025-10-35-24-9664-PM.png) ### Solving Notifications You can close notifications by **clicking Solve** next to the notification.  ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Feb-07-2025-10-35-45-0610-PM.png?width=670&height=317&name=image-png-Feb-07-2025-10-35-45-0610-PM.png) **Click Yes.** ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Feb-07-2025-10-36-07-9739-PM.png?width=452&height=196&name=image-png-Feb-07-2025-10-36-07-9739-PM.png) ***Caution:** It is important to solve your notifications, especially if they're assigned to multiple people. If you complete a task but leave the notification, it will stay in the other users' Notification Hubs as well. Solving it will remove it from everyone else's Hubs.* ***Note:** If you want to view your notifications right away every time you log in, you can [add it to your Favorites](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-set-favorites-on-the-erp-home-page?hsLang=en).*   - [Settings](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#main-content) - [ERP](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#erp) - [WMS](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#wms) - [PIM/CC](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#pim-cc) - [Miscellaneous](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#miscellaneous) - [Email](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#email) - [Inventory](https://support.digitbridge.com/digitbridgeclientknowledgebase/inventory?hsLang=en#main-content) - 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