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How do I tag a sales order as a split order?

Here’s how you can label and track sales orders that will be fulfilled partly in-house and partly via dropship.

Step 1 — Open the sales order

  • Go to ERP → Sales → SO Management.


Step 2 — Add a split tag using a reference field

There are several ways to mark a split order, but most users choose to use an existing reference field.

  • Click Show More and scroll to the Ref #, Ref 1, or Ref 2 fields.

  • In whichever field you like (we'll do Ref # for this example), type Split.

  • Click Save.

  • Click Yes.

Tip: You can also create a custom attribute specifically for split orders.

 


Step 3 — Display the field in your Sales Order List

  • Return to the Sales Order List screen.

  • Click the three horizontal bars next to any column hearder.

  • Make sure Ref # (or whichever field you used) is selected.

  • Drag it to your preferred position in the grid.

  • Click Save Grid Setting.

Now, when you click Apply, any sales order tagged with “Split” will display clearly in that column.


Step 4 — Filter by split orders

  • Click More Filter.

  • Locate the Ref # (or chosen field) filter.

  • Enter Split. 

    • It must be an exact match - not "Spilt", for example.
  • Click Apply.

Your results will now show only split orders.


Step 5 — Tag multiple orders at once (bulk update)

If you have multiple split orders to label, you can bulk update them directly from the Sales Order List screen.

  • Make sure the orders are in a Pending or Open status.

  • Select all applicable orders using the checkboxes on the left.

  • Click Action → Bulk Update.

  • In the Bulk Update panel, toggle Ref # to On.

  • Type Split into the Ref # field.

  • Click Save.

  • Wait a few seconds, then click Apply to refresh the list.

You’ll now see “Split” displayed in the Ref # column for all selected orders.

Tip: Bulk tagging is especially useful for routing orders, allowing you to quickly identify which orders are split for future processing or reporting.