---
title: How do I use the Return All consignment order tool?
description: Here is a guide to bulk-close all open items in large consignment orders.
---

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# How do I use the Return All consignment order tool?

## Here is a guide to bulk-close all open items in large consignment orders.

When closing large consignment orders, it can be tedious to go through and enter the quantity returned for every item line by line. Luckily, there is a **Return All** feature you can use to close out all remaining open items (i.e., unsold items) in a consignment order.

First, in **ERP, go to Sales \> Consignment Order Management. **

![](https://support.digitbridge.com/hs-fs/hubfs/image-png-May-29-2024-11-19-44-6472-PM.png?width=670&height=427&name=image-png-May-29-2024-11-19-44-6472-PM.png)

**Find** the order you want to close. 

![](https://support.digitbridge.com/hs-fs/hubfs/image-png-May-29-2024-11-20-17-1530-PM.png?width=670&height=126&name=image-png-May-29-2024-11-20-17-1530-PM.png)

Change the process mode to **Consignment Close.**

![](https://support.digitbridge.com/hs-fs/hubfs/image-png-May-29-2024-11-21-27-3265-PM.png?width=670&height=215&name=image-png-May-29-2024-11-21-27-3265-PM.png)

You'll notice a new **Close** button has appeared. **Go to Actions \> Return all SKUs.**

![](https://support.digitbridge.com/hs-fs/hubfs/image-png-May-29-2024-11-24-39-8231-PM.png?width=670&height=273&name=image-png-May-29-2024-11-24-39-8231-PM.png)

Prior to clicking **Return All SKUs,** you will see the open amounts listed under the **Open column.**

![](https://support.digitbridge.com/hs-fs/hubfs/image-png-May-29-2024-11-27-20-9984-PM.png?width=670&height=187&name=image-png-May-29-2024-11-27-20-9984-PM.png)

After clicking **Return All SKUs**, those amounts will move to the **Returned column.**

![](https://support.digitbridge.com/hs-fs/hubfs/image-png-May-29-2024-11-27-47-1389-PM.png?width=670&height=173&name=image-png-May-29-2024-11-27-47-1389-PM.png)

***Note:** The example used shows a commission order that resulted in sales, so the quantities returned are not the same as the quantities ordered. If an order results in no sales, the quantities returned will be the same as the quantities ordered. This "Return All" function will work the same regardless of whether sales occurred or not.*

**Click Close.**

![](https://support.digitbridge.com/hs-fs/hubfs/image-png-May-29-2024-11-28-12-8134-PM.png?width=670&height=59&name=image-png-May-29-2024-11-28-12-8134-PM.png)

**Click Yes.**

![](https://support.digitbridge.com/hs-fs/hubfs/image-png-May-29-2024-11-28-23-1446-PM.png?width=452&height=193&name=image-png-May-29-2024-11-28-23-1446-PM.png)

---

See related: 

[How do I create a Consignment Sales Order?](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-create-a-consignment-sales-order?hsLang=en)

[How do I fulfill a Consignment Order?](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-fulfill-a-consignment-order?hsLang=en)

[How do I create and process a Consignment Invoice?](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-create-a-consignment-invoice?hsLang=en)

[How do I close a Consignment Sales Order?](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-close-a-consignment-sales-order?hsLang=en)

[How do I process the return of a Consignment Order?](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-process-the-return-of-a-consignment-order?hsLang=en)

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