--- title: How do I split and route sales orders for mixed fulfillment? description: Here’s how you can manage sales orders that include both in-house and dropship items. --- [Skip to content](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-split-and-route-sales-orders-for-fixed-fulfillment#main-content) English Show submenu for translations [More support](https://support.digitbridge.com/digitbridgeclientknowledgebase/kb-tickets/new?hsLang=en) ![white-logo-db.png\]](https://support.digitbridge.com/hs-fs/hubfs/white-logo-db.png?height=50&name=white-logo-db.png) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://support.digitbridge.com/digitbridgeclientknowledgebase/kb-tickets/new) - Go to digitbridge.com Go to digitbridge.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. 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[Sales Order](https://support.digitbridge.com/digitbridgeclientknowledgebase/sales?hsLang=en#sales-order) # How do I split and route sales orders for mixed fulfillment? ## Here’s how you can manage sales orders that include both in-house and dropship items. ### Part 1 — Open the sales order - Go to **ERP → Sales → SO Management.** **![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Nov-14-2025-12-41-21-9271-AM.png?width=670&height=249&name=image-png-Nov-14-2025-12-41-21-9271-AM.png)** - **Locate the sales order:** - **Option A:** Click **Apply** to view all sales orders. - **Option B:** Search using [**Search By**](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-search-for-a-sales-order-in-erp?hsLang=en) or [**More Filter**](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-use-the-sort-and-filter-tools?hsLang=en) tools. - Click on the **SO Number.** **![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Nov-14-2025-12-25-33-8118-AM.png?width=670&height=196&name=image-png-Nov-14-2025-12-25-33-8118-AM.png)** --- ### Part 2 — Mark the order as Open - Where it says **View**, switch to **Edit** - Change the **Status** from **Pending** to **Open.** - Click **Save.** ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Nov-14-2025-12-24-01-8617-AM.png?width=670&height=191&name=image-png-Nov-14-2025-12-24-01-8617-AM.png) - Click **Yes** to confirm. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Nov-14-2025-12-23-27-4471-AM.png?width=618&height=361&name=image-png-Nov-14-2025-12-23-27-4471-AM.png) ***Note:** If you’ve [tagged your split orders with a “Split” tag](https://support.digitbridge.com/digitbridgeclientknowledgebase/how-do-i-tag-a-sales-order-as-a-split-order?hsLang=en), you can bulk update their status directly from the Sales Order List screen: select all Split-tagged orders → **Action \> Bulk Update** → toggle on **S/O Status** → set to **Open** → click **Save** → click **Apply** after a few seconds to refresh.* ***Caution:** You cannot bulk change the status of orders that are Processing or Partial Shipped. Ideally your orders will start in a status of Pending.* --- ### Part 3 — Route items in your orders - Go to **Sales → Sales Order Routing.** **![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Nov-14-2025-01-12-31-8523-AM.png?width=670&height=249&name=image-png-Nov-14-2025-01-12-31-8523-AM.png)** - Click **Apply** to view all, or use **Search By** or **More Filter** to locate specific orders. - Each SKU appears as a separate row. Click the **pencil icon** under **Fulfill Entry** to open the **Product Inventory Details** window. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Nov-14-2025-01-15-05-9218-AM.png?width=670&height=175&name=image-png-Nov-14-2025-01-15-05-9218-AM.png) **Notes:** - *The open fulfillment quantity appears at the top (Open Fulfillment Qty).* - *The quantity you’ve selected for routing appears next to Total Fulfilling Qty.* *![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Nov-14-2025-01-17-20-1743-AM.png?width=670&height=85&name=image-png-Nov-14-2025-01-17-20-1743-AM.png)* #### **To fulfill in-house:** - Go to the **Inventory** tab. - In the **Main WHSE** row (or whatever physical warehouse you are fulfilling from), enter the number of units under **Fulfilling Qty.** - Click outside the field to see the total update next to **Total Fulfilling Qty.** **![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Nov-14-2025-01-22-25-8274-AM.png?width=670&height=147&name=image-png-Nov-14-2025-01-22-25-8274-AM.png)** #### **To fulfill via dropship:** - Go to the **Vendor SKU** tab. - This shows all vendors associated with that SKU. - If you have a lot of vendors associated with this SKU, you can sort alphabetically by clicking the column header. - Enter the fulfilling quantity for the correct vendor, then click outside the field. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Nov-14-2025-01-25-02-4934-AM.png?width=670&height=150&name=image-png-Nov-14-2025-01-25-02-4934-AM.png) - Click **Confirm** when done. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Nov-14-2025-01-26-41-7361-AM.png?width=230&height=96&name=image-png-Nov-14-2025-01-26-41-7361-AM.png) ***Tip:** If a SKU is on backorder, simply skip it until stock arrives. It will remain visible until routed.* #### **To fulfill via a combination** You can select a portion for in-house, a portion for dropship, split across multiple vendors, or partial fulfill as needed. ***Note:** If a single SKU is split between in-house and dropship (e.g., 2 in-house, 1 dropship), it will appear as two separate lines on the Sales Order Routing screen.* *![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Nov-14-2025-01-30-45-6781-AM.png?width=1111&height=231&name=image-png-Nov-14-2025-01-30-45-6781-AM.png)* --- ### Part 4 — Save your routing After allocating SKUs, you’ll see values appear in **Fulfill Qty**, **Fulfill WHSE** (in-house), or **Fulfill Vendor** (dropship) columns. - **To save all routed SKUs:** click **Save** without selecting any rows. - **To save only specific SKUs:** select those rows and click **Save.** *This will reset any unrouted SKUs to 0, so use only if needed.* *![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Nov-14-2025-01-34-34-6152-AM.png?width=670&height=191&name=image-png-Nov-14-2025-01-34-34-6152-AM.png)* - Click **OK**. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Nov-14-2025-01-35-52-1705-AM.png?width=455&height=198&name=image-png-Nov-14-2025-01-35-52-1705-AM.png) Once saved, routed rows will no longer appear in **Open Qty.** Click **Apply** again to refresh the view. An error message will appear alerting you that there are no more eligible, unrouted items within your search parameters. ![](https://support.digitbridge.com/hs-fs/hubfs/image-png-Nov-14-2025-01-36-41-0225-AM.png?width=428&height=126&name=image-png-Nov-14-2025-01-36-41-0225-AM.png) --- ### **Next steps** - **For in-house fulfillment:** → *See: How do I fulfill split sales orders using ERP only?* - **For dropship fulfillment:** → *See: How do I fulfill the dropship portion of split sales orders?* - [Settings](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#main-content) - [ERP](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#erp) - [WMS](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#wms) - [PIM/CC](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#pim-cc) - [Miscellaneous](https://support.digitbridge.com/digitbridgeclientknowledgebase/settings?hsLang=en#miscellaneous) - 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